We can accommodate up to 50 people per venue (or zone), in order to abide by all BC Health safety guidelines. We will be gathering 50 people in the Message Café (Livestream), and two separate venues of 50 people in the Auditorium (Live). That allows for approximately 150 people per Sunday to gather. We know it will feel different due to capacity limitations and health precautions. Please be aware, these services will strictly adhere to all B.C. health guidelines.
Below are a few FAQ's to give you a greater sense of what this service will feel like:
When will registration open?
Every Sunday (the week prior) at Noon. Registration will close every Friday at 5PM.
What are the three venues?
The auditorium (north and south), and Multipurpose Room.
Auditorium South - ZONE A
Venue: Live worship, preaching, and speakers (no nursery or coffee)
Details: This venue will accommodate up to 35 people (save 15 for praise team members, and people who are leading the service).
Auditorium North - ZONE B
Venue: Live worship, preaching, and speakers (no nursery or coffee)
Details: This venue will accommodate up to 45 people (save 5 for volunteers), not wheelchair accessible.
Message Café - ZONE C
Venue: Streamed worship, preaching, and speakers (activities for children, coffee, and snacks provided)
Details: This venue will accommodate up to 45 people (save 5 for volunteers)
. Nursery ages 0-3 is provided. Wheelchair accessible.
Will there be limited capacity?
Yes. Per the BC Health authority, our capacity is 50 people per venue.
Because we have separate entrances/exits, pathways, bathrooms, parking, and zones to our Auditorium (south and north) and Message Café, we can offer three gatherings of 50 people simultaneously. You will indicate which venue you are attending as part of the registration process.
Will there be entrance/exit signage?
Yes, entrances and exits will be marked to enable the proper flow of traffic and to ensure each of the three venues remain separate (this is a B.C. health protocol requirement). We will also have signage on the floor and around the facility that guide and remind you of social distancing protocols.
Are masks, gloves, and hand sanitizer required?
Per BC Health and CDC guidelines, masks are encouraged throughout our worship service, but must be worn during singing. If you do not have a mask, don’t worry! We will have one available for you! There will also be sanitizer stations available around our facility. We encourage everyone to wash or sanitize hands upon entering and after interacting with high touch point areas.
May we sing?
Participants may sing along to the music, provided they wear a mask. Leading scientists and medical professionals have indicated that this is one of the most "high risk" activities to engage in, so we request that you keep other attendees safe by wearing one if you sing.
Will it feel similar to church before COVID-19?
Yes and no. While there will be no mutual greeting, bulletins, hand shakes, or other activities that we are used to, we will be gathered together to worship the Lord and hear his word preached!
Formal or casual?
These services are going to be very casual. For instance:
- Even though we won't have nursery, parents with infants and children are encouraged to attend! Infants make lots of noises. Joyful noises!
- Parents may choose to talk quietly to their children if they have questions, even as the service is on. More noises.
- At the Message Café, people are welcome to grab coffee and move around at any point during the service. Movement and noises.
In short, there will be lots of noises, and that's encouraged!
Why do I have to pre-register to attend?
Since we have 700 members and can only accommodate 150 people per service, we want to do everything we can to ensure we are below max capacity while preventing people from showing up and having to be turned away due to capacity limits.
Will there be anything for children or infants?
We are unable to offer any of our Children’s Ministries at this time, however children are welcome in the service!
There will be both Nursery (0-3) and children's activities at the Message Café, so that might be the place to try first for young families!
What time should I arrive?
Doors will open at 9:40. We encourage you to arrive 15 minutes before the start of the service. Services will begin promptly at 10:00am, and doors will be closed 5 minutes after the start of service.
Where will I park?
- If you are attending the Main Auditorium south service (ZONE A), please park in the SOUTH parking lot.
- If you are attending the Main Auditorium north service (ZONE B), please park in the NORTH parking lot, walk up the stairs, and enter the building through the north entrance doors.
- If you are attending the Message Cafe service (ZONE C), please park in the WEST parking lane.
Will there be health screening?
We will not be taking temperatures or screening on site. We ask everyone to use good judgment. If you feel ill or have a family member who is feeling unwell, please stay home and participate in our online experience.
What will the seating/setup look like?
Downstairs, spaces will be designed in "bubbles." Each bubble will have anywhere between 2 and 6 seats within them to accommodate various group/family sizes. For individuals and families who have "doubled" their bubbles, they may sit in these sections together. So be sure to come with a friend or family member you can sit with!
Upstairs, expect ushers to seat you. We understand that you may not sit where you used to, or where you prefer, but the most important thing at this time isn’t the location of your seat, but rather the simple fact that we get to be together and can do so safely!
How are the facilities cleaned? And will restrooms be opened?
We will be conducting regular cleaning and sanitizing of all areas before, between and after services, paying special attention to all high traffic and touch points. The restrooms will be cleaned and sanitized routinely and thoroughly.
How can I continue my giving?
Offering baskets will not be handed out at the services. That said, we encourage you to: A) Use online giving. B) There will also be locked giving boxes (cheques preferred, for safety) located in each venue.
How will social distancing be enabled?
Upon arrival, signage and staff will guide, direct, and assist attendees regarding social distancing and protocol. Please maintain six feet of social distancing at all times. Seating in both venues will be spaced accordingly. While services won't look the same, we will still sing, open God's Word, have opportunities to give, and encourage one another!
I'm New! How do I get connected?
If you haven't already, we encourage you to fill out a connect card or email email@example.com, and we'll be in contact with you.
That's a lot! My brain hurts.
Don't worry! We have an incredible team of volunteers who will help guide you every step of the way!